Unfortunately you were not at the store yesterday when we picked up our wedding bands. I wanted to send a personal email to say;
ABSOLUTELY STUNNING !!! You made me think outside of the box and were very patient in trying to make me understand the concept of joining these two spectacular rings. I appreciated your enthusiasm and thought I understood the beauty of it until picking them up.
Words cannot describe how happy I am at your work. You take pride in your workmanship and believe me Jeff..it shows. Your interactions with us from start to finish were superb. You made sure with each and every visit both of us understood the process involved in making our rings so unique.
This is Pete, i am the guy that bought my wife a set of hoop diamond earrings before Christmas that i thought in my opinion might be a little small for her taste. Yeah I‘m that guy. Anyways i thought i would let you know that she loves them and wears them pretty much every day. Just wanted to thank you for the advice and help, i definatly will be back in the future . thanks again
I just wanted to express my gratitude and recognize Shane and Yvonne for their excellent service. I ordered a ring on July 9th and Shane said he would have it in 2 weeks. Shane then realized a week later it was back ordered. Shane contacted me to explain and I shared with him it was important I get it by August 8th.
Shane felt confident we would have it by then. Friday August 1st, I recieved a call from Yvonne saying my ring was in and asked how I would like to recieve it. I asked if she could send it to NS express post so I would get it by August 8th. Yvonne had a few great suggestions and really understood my needs.
I just wanted to send you a quick note to let you know I was absolutely speechless (that's rare for me) when I opened the ring box on Christmas morning. The rings are so beautiful that I am still in shock! I look at them every 5 minutes, they are stunningly gorgeous and amazing ! Thank you so much for creating a dream come true for me, I absolutely love them. As well I just wanted to thank your wonderful staff they are terrific people and you and your staff made the process a memorable experience. I have already told countless people they
Well I can't even begin to tell you how much I love my new rings! Even my wedding band looks like a new ring all cleaned up & sparkling!!!! I LOVE my new ring - you should put it on your website, it can be the "Tonya" hehehe All kidding aside, I can't stop looking at it. I have always wanted a beautiful diamond ring that other women envy (why do girls want that? don't know but we do) and yesterday after we picked it up we went out for lunch and our server drooled over it! haha and then later in the day I went for a massage & my massage therapist fell in love with it too.
But no one fell in love with it the way I did when I laid eyes on it.
Thank you so much - I completely love it! I'm going to keep up to date with bringing it in for cleanings (how often do you suggest?) and keep it looking beautiful forever!
We just wanted to thank you for spending time with us to create a design to make my ring into something even more special for our 25th Anniversary. It was nice to come back and receive the wonderful, friendly service we had received 12 years ago. We tell everyone about your service and encourage people to visit your store as you make everyone that walks in feel special and at home. It was so nice visiting with you and hearing about your mom and your family and seeing the new additions to the store. We never feel pressured when we come in. It's like visiting an old friend.
We are excited to see the design you created for my ring. We know it will be as" awesome" as the first design. Paul also looks forward to finally wearing his dad's band. He was very close to his dad and misses him immensely. It will be so special to finally be able to have a symbol of his dad with him at all times.
Maybe now that the kids are almost finished school, we may be able to frequent your store more often and start treating ourselves.
Congratulations on your "Brand" opening. Sorry we didn't make it down, but we certainly heard the ads and have been spreading the word in our area for people to go down and check it out.
I wanted to let you know I am utterly amazed! They are so beautiful!!! I told your employees my husband was going to ask to see my MasterCard Statement; that he would have thought I bought new rings...they are just beautiful!
Thank you so much...I am sorry you weren’t able to be there; I was told you were on Holiday. I hope they gave you justice to how happy I am with the quality of care and workmanship that you put into my rings.
I have told so many people what an amazing job you have done for me; I will wear them proud no longer shy to show off my rings!!!
In the midst of wedding planning I have had on my list to write you a testimony for a while now! I realize that you probably get an abundance of these and may not post it but it made me feel good to take the time and let you know how I felt about your company and services, so enjoy!...
"My engagement started out as a disastrous and chaotic time in my life, as my fiance ordered a ring from the states online and the diamond fell out after 6 days of owning the ring. I will not dwell on this, as I do not remember these times fondly and would only like to think about the aftermath - after we went to Jeff Walters and his team. My mom has held this "I told you so" over my fiances head for the last 3 years, as she suggested Jeff before he even ordered "my first ring". After brining my damaged "first ring" (which was from a completely different place) to him for investigation, they were completely willing to work with it and fix the damage done, however I decided to start from scratch with them in the end and send the other ring back. Jeff met with my fiance and I personally on multiple occasions - working towards a final design, budget and timeline. He was very enthusiastic and was completely understanding of our situation (me: a student, and my fiance: not exactly rich either). Jeff totally "got me" and my design ideas/style and we were able to pick out a band which matched exactly what I was picturing. They were even able to accommodate my Asscher cut diamond which I have been dreaming of forever, but which they had not worked with on many occasions. As it came time to pick up my custom ring, Jeff and his team did a great job of keeping in contact with my fiance and I. I really appreciated all of the effort and genuine interest they showed in the process, and all of the explaining they provided about the process, pricing and the 4 C's of diamonds. Once I received my absolutely STUNNING ring, I fell in love. Jeff and team have been available for any questions since I got the ring, and have even fit me in for a cleaning and inspection after a little mishap I had at work one day. I have had it for over 2 years now and am well into wedding planning.... Which has included the design and purchase of my and my fiances wedding bands. We now have these also, and when I got my ring back after this construction, my engagement ring had been re-dipped and all polished up! I would and WILL recommend this company to anyone and everyone who is getting engaged or interested in purchasing a ring. Jeff has truly earned his name in the jewellery business! Thank you so much to everyone there who has helped me over the past couple of years!"
Out of pure curiosity, I was checking out your website to see if I could spot my custom made engagement ring (and found it), then went on to look at sets and was pleasantly surprised to see my set! I wasn't expecting that since the band I choose was a band that didn't actually go with the engagement ring. The band was simply something I spotted in one of the display cases and really liked. Jeff re-designed the band to fit into the engagement ring, and it turned out beautifully. It's kind of flattering to see the set now on your site named "Penney." I get compliments on my rings all the time. Now when people ask me where I got my set, I can tell them to look up the Penney set on your site! Thank you for doing such an incredible job on my rings. I love them!